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AI Assistants
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- Assistant trained on your own documents, prices and policies (RAG)
- Answers in your tone of voice, cites the source, admits when it doesn't know
- Escalation to a human with full context
- Multilingual out of the box
- Voice channel if needed
- Analytics on what people actually ask — and where your content fails them
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- Support teams answering the same 30 questions a hundred times a day
- Companies with a large knowledge base nobody reads
- Sales teams losing leads to slow first replies
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Chatbots
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- Scripted flows for booking, orders, applications and payments
- Telegram, WhatsApp, website widget — one logic, every channel
- Lead qualification before a human joins
- CRM and calendar sync
- Payments inside the chat
- Telegram Mini App as the interface when a chat window isn't enough
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- Local services living on bookings and calls
- Online stores drowning in "where is my order"
- Anyone whose sales still run through a manager copying messages by hand
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Process Automation
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- Agentic workflows that plan a task and run it end to end, not just move data
- Incoming requests sorted, enriched and routed automatically
- Documents parsed into structured data — invoices, contracts, specs
- Scheduled reports and alerts
- Systems connected through APIs and MCP
- Human approval kept at the steps that matter
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- Companies where a person retypes the same data between two systems
- Teams whose reporting is a manual Excel ritual every Monday
- Businesses growing headcount just to keep up with paperwork
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AI Features Inside Your Product
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- Semantic search that understands intent, not keywords
- Generated descriptions, summaries and replies
- Classification, tagging and moderation
- Personalised recommendations
- Model routing to keep costs predictable
- Guardrails, evaluation and logging so quality is measured, not assumed
- Private or on-prem models when data can't leave
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- SaaS products competing against rivals who already shipped AI
- Marketplaces and catalogues where search is the main funnel
- Products sitting on data they've never turned into a feature
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CRM: Integration & Custom Development
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- Integration: your CRM wired into the site, forms, telephony, payments and messengers
- Clean pipelines, automation, custom modules and reports
- Custom build: a CRM written for your actual process when the boxed one fights you
- Your entities, your roles, your logic, your data, no per-seat fees
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- Companies whose CRM is a database nobody updates
- Sales teams keeping the real pipeline in a spreadsheet next to the CRM
- Businesses with a process no boxed system will ever fit
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